Account help
PE7 Login: Account Access and Problem Solving
Login problems are often caused by connectivity, an outdated package, incorrect mobile details or delayed verification messages. Protect credentials while troubleshooting.
Open the installed app
Use the app icon installed on your own device rather than a login link forwarded by another person.
Check your mobile details
Confirm the correct country code and mobile number. Never send the OTP you receive to another person.
Resolve loading problems
Switch between mobile data and trusted Wi-Fi, close and reopen the application and confirm that device date and time are automatic.
Recover access safely
Use only recovery options visible inside the application. Support should never need your UPI PIN, card PIN or full password.
Frequently asked
PE7 questions and answers
Why is my PE7 OTP delayed?
Network congestion, an incorrect number or SMS filtering may delay messages. Wait before requesting another code.
Should support ask for my OTP?
No. OTP codes are private authentication credentials.